Retail Staff Profiles

I started my retail career with Marks and Spencer, and I love how I can apply the skills I learnt there for the benefit of a local charity like St Peter’s Hospice.

It’s a privilege to work for such a worthwhile cause, one that’s cared for my own family in the past, while still using all my retail knowledge and experience.

I’ve even had the opportunity to share my experience with other staff by running training sessions for Shop Managers.

Coming to work is never a chore, and I simply couldn’t imagine working anywhere else.

This is retail, just better.


Working as an Area Manager I’m responsible for 15 shops and the staff that run them. It’s my role to motivate my team to achieve the best possible results for St Peter’s Hospice.

My retail career at the Hospice started in shop management where I ran our flagship two-storey Horfield shop. Here I was able to try new ideas and new looks with a dedicated team of staff and volunteers working for me.

I’ve now progressed to an Area Manager role. It’s busy, it’s exciting and it’s incredibly rewarding.

This is retail, just better.


I run a specialist ladieswear shop in Chipping Sodbury. It’s a picture-postcard location and the shop has bags of character. This means I need to be creative about how I, and my team of staff and volunteers, merchandise the shop, which is really exciting.

This job is all about variety. It’s fun and exciting because we have different stock every day.

I get the support and freedom I need to make my mark and contribute to such a worthwhile cause.

I have a career at St Peter’s Hospice - it’s why I joined. I can see lots of opportunities in the future.

This is retail, just better.


I started working for St Peter’s Hospice as an Assistant Shop Manager and was able to progress quickly (in just six months) to a position where I’m running my own shop.

I have the freedom to be creative and entrepreneurial. I also get to develop my leadership skills as I manage my own team.

Getting to know my volunteers and customers has really made me feel part of a community – both in Westbury Park and as part of the wider Hospice family.

This is retail, just better.