Do you have conversations with people experiencing change or loss due to illness? These situations can be challenging. If you have ever found it difficult to know what to say, feeling prepared and confident can make a real difference when discussing sensitive issues.
This one-day communication skills course provides an opportunity for anyone working in health and social care in a Non-clinical role for example: receptionists and non-clinical managers) to develop their knowledge, confidence and skills in this area.
Learning outcomes - The participant will be able to:
Course Dates and Venues
New Dates to be Confirmed