General Enquiries firstname.lastname@example.org
Please note: this address is for general enquiries/ feedback only. If you are a healthcare professional and want to send in confidential information about a patient please phone 0117 915 9430 and we will give you the appropriate secure email address.
General Enquiries 0117 915 9400
Fundraising & Shops 01275 391 400
Main Hospice, Brentry
Charlton Road, Brentry, Bristol, BS10 6NL
Our new Inpatient Unit (IPU) is now open at our Brentry site at:
Charlton Road, Brentry, Bristol BS10 6NL
Fundraising Office, Long Ashton
Block C, Estune Business Park, Wild Country Lane, Long Ashton, BS41 9FH
As an organisation our aim is to provide the best possible services to anyone who has contact with us.
We are committed to providing a quality service to all our patients, carers and visitors. You are in the best position to judge how we are doing and we would like you to tell us when we get it wrong in order that we can learn and improve. Should you wish to make a complaint, please talk to a member of staff, or alternatively contact our Director of Patient Care, Chris Benson by letter or email at email@example.com. Quite often we can resolve a complaint immediately. If not, we will investigate your complaint fully in accordance with Hospice policy and update you with any actions that have been taken.
We value all our customers, whether donating or shopping at our charity shops. We recognise that, from time to time, problems may occur. In the first instance, please make your complaint to a member of staff at the shop it relates to or ask to speak to the Manager or Assistant Manager at that shop. See a full list of contact details for our shops
If you would like to give feedback about your experience at St Peter's Hospice, we are registered with i Want Great Care