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There are a wide range of volunteer roles at our Hospice sites. Below are some examples.
Telephonist / Receptionist
Telephone/ Reception volunteers play an important role in welcoming visitors and patients' families, have daily contact with staff and deal with incoming telephone calls. These volunteers give a warm, professional welcome and are sensitive to the needs of the individual.
Day Hospice General Volunteer
General volunteers work within a team of four in the Day Hospice, supporting the nursing staff by dealing with the patients' general needs. They give a warm and friendly welcome to patients as they arrive, make them comfortable and serve drinks and food throughout the day. They may help patients to take part in any of the day's activities, or provide a listening ear and companionship. In addition, Diversional Therapist volunteers are responsible for the provision of Arts and Crafts activities for the patients.
Drivers
This vital and personal transport service enables patients to attend our Day Hospice. Drivers use their own cars to transport patients from their home to the Hospice in time for the start at 10am and return them to their homes at the completion of Day Hospice. Our Fundraising Department also uses volunteer drivers in the collection of donations and monies raised by their promotions.
Complementary Therapist
Qualified therapists who belong to a professional body, hold valid insurance and have more than one year’s experience in practice, offer therapies that complement the work of the medical team to patients in the Day Hospice, In-Patient Unit and Outpatients’ clinics. Currently, reflexology, holistic massage, aromatherapy or acupuncture may be offered to patients under the guidance of the medical staff.
Manicurist / Hairdresser
A lot of the work we do at St Peter's is about enabling patients to feel good about themselves. Qualified manicurists and hairdressers are part of the team supporting the nursing staff in the Day Hospice and In-Patient Unit.
Diversional Volunteer/Arts and Crafts
Working with, and under the supervision of, the nursing staff in the Day Hospice, these diversional therapy volunteers facilitate activities with the patients, providing interest, enjoyment, a sense of achievement and the chance to try something new.
In-Patient Unit General Volunteer
General volunteers who work in pairs are caring practical people who play an important supporting role in the In-Patient Unit. They help to serve drinks, meals, run errands and chat to patients and their visitors, allowing specialist staff to focus on palliative nursing and medical needs.
Pastoral Volunteers
Volunteers work alongside the Hospice Chaplains giving pastoral support to patients in the In-Patient Unit and Day Hospice, sometimes leading services as well as supporting families and friends. Volunteers are selected by the Hospice Lead Chaplain who would also arrange their duty times.
Nurse Volunteer
Trained nurses enhance the care being given to patients in the In-Patient Unit by working as volunteer nursing assistants, alongside the specialist nursing team
Ward Receptionist
Volunteer Ward Receptionist assist in the In-Patient Unit on Saturday and Sunday mornings, answering telephone calls and welcoming visitors. During the week, they assist the staff Ward Receptionist with administration and general clerical duties.
Flower Arranging / Plant Care
Flower volunteers work inside the Hospice arranging donated flowers and refreshing vases in the patients’ rooms, Reception and in other public areas. There is flexibility about the time of day and length of duty for this role.
Gardener and /or Maintenance Volunteers
Working alongside our staff Gardener and Maintenance Operative at each site, garden volunteers tend St Peter's gardens by cutting the grass, weeding, watering and planting out. No experience is necessary, but a healthy back preferred. Maintenance volunteers assist with specific tasks related to their skills, in and around the Hospice.
Administration Assistant
We are supported in all of our administration areas by volunteer clerical staff. We require people with computer skills to create spreadsheets, maintain databases, etc but we also need help with manual tasks like stuffing envelopes, filing and photocopying.
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